Refund and Returns Policy

Refund and Returns Policy

Thank you for choosing Accounting-software.store for your software license key needs. We value your trust and are dedicated to providing top-notch service. If you experience any issues or are dissatisfied with your purchase, please review our refund and returns policy below.

Damages and Issues

We are committed to ensuring you receive a fully functional software license key. If you encounter any issues, please follow the steps below:

• Notification Period: Notify us within 7 days of receiving your license key to report any damages, defects, or errors.
• Required Information: Provide details of the issue, including proof of purchase and screenshots, if applicable.
• Resolution: Once your claim is reviewed and approved, we will issue a replacement license key at no additional cost or provide a refund if necessary.

Eligibility for Returns and Refunds

We understand that errors can happen, and we aim to address them promptly. Below are the conditions under which returns or refunds may be approved:

1. Non-Returnable Items

• All software license keys are digital products and cannot be returned once delivered.
• We do not accept returns or refunds for license keys that have been issued and activated.

2. Return Limitations

• License keys that have already been activated or used are not eligible for returns or refunds.
• Please double-check your order details before completing the purchase to ensure accuracy.

3. Defective or Incorrect Products

• If you receive a defective or incorrect license key, contact us immediately.
• We will verify the issue and provide a replacement or refund if required.

Exchanges and Refunds

Exchanges

• If you purchased the wrong product or need to exchange your license key for a different version, please contact us within 7 days of purchase.
• Exchanges are only available if the original license key has not been activated.
• Additional fees may apply depending on the price difference between products.

Refunds

• Refund Policy: Refunds are generally not available for digital products.
• Exceptions: Refunds may be issued if:
  • You did not receive your license key.
  • There was an error on our part (e.g., incorrect product issued).
• Processing Time: Approved refunds will be processed within 7 business days to the original payment method.

   We are committed to ensuring a seamless experience for our customers. If you have any further questions or concerns about our Refund and Returns Policy, please contact our support team for assistance.

Customer Service

Accounting-software.store is here to assist you with any queries or concerns.

• Email: Info@accounting-software.store
• Phone: +44 7737303952
  
• Office Hours: Monday to Friday, 9:00 AM to 6:00 PM (GMT+01:00)

   Thank you for choosing Accounting-software.store , powered by PARISIEN WEB SOLUTIONS LTD, a UK-registered company (No. 15667218). Together, let’s make financial management simpler and more efficient!