FAQs

Frequently asked questions

What is online accounting software?

Online accounting software is sometimes called 'cloud-based software'. It allows users to create, store and send invoices from any device. You don't need anything saved on your computer, and there are no disks to load. Simply log in on a web browser and jump right into your QB online account. Your personal data and settings are right there, stored safely in 'the cloud'.

Why should my business move to the cloud?

There are multiple reasons why businesses are choosing to move to the cloud instead of using traditional methods to manage their businesses. The advantages of moving to the cloud with QB for your business include: saving time and costs by automating tasks with our invoicing and bank feeds features, third party integrations, real-time updates and reporting insights, enhanced security, and the ability to access your business data from anywhere at anytime. You can read more about moving your business to the cloud here. Start with a free 30-day trial today to start exploring all the benefits of managing your business online.

Why should I choose QB over other accounting softwares?

QB is an easy-to-use accounting software that can help you automate tasks such as bookkeeping, invoicing, expense tracking, inventory management and more. We have been an industry leader for 40 year and are trusted by over 7 million customers globally. We offer different plans and features designed for businesses of all sizes and industries. We also integrate seamlessly with a wide range of third-party apps and services to help you improve your workflow enabling you to customise our platform to suit your business needs. We take pride in providing exceptional customer service support. We offer free set up sessions with our QB experts to help you get started with your account. In addition, we have 24/7 chat with our dedicated team, who are alsways ready to assist you with any questions or concerns you may have. You will also have access to a range of on demand webinars and video tutorials. QB is tough to beat on customer service and great value.

Which QB plan is right for me?

Choosing the right plan depends on the specific needs for you and your business. We offer different plans that have been designed to cater to different requirements: Simple Start: This plan is ideal for freelancers, solopreneurs, or small businesses that are just starting. Simple start offers essential features for tracking income and expenses, invoicing, and accessing financial reports. Essentials: This plan is perfect for small businesses that require features like bill management, employee time tracking, multi-currency support, or managing multiple users, including your accountant. Plus: This plan offers advanced features such as inventory tracking, project profitability analysis, multi-currency support, making it a great choice for businesses that require more comprehensive financial management. Remember that you can always start with a plan that suits your current needs and upgrade as your business expands. Our team is here to guide you through the process and help you find the perfect fit for you and your business. You can start a chat with us in the chat box on the right, if you want us to help you decide what is the best plan for you.

Is my data is secure?

When you use QB Online, your data is stored on our servers in the cloud. We know that data is one of your company's most valuable assets, so we go to great lengths to protect it. We rely on advanced, industry-recognised security safeguards to keep all of your financial data private and protected. QB Online is a DigiCert® secured product. DigiCert® is the leading secure sockets layer (SSL) Certificate Authority. With password-protected login, firewall protected servers and the same encryption technology (128 bit SSL) used by the world's top banks, we have the security elements in place to give you peace of mind. To learn more about how we keep your data secure you can visit https://accounting-software.store/terms-of-service

Is there a trial period and how do I sign up?

We offer a 30-day free trial period so you can see if QB is right for your business. Just enter your name, email address and choose a password and you're good to go - we don't ask for your payment details for trial and you can cancel anytime. Choose your right plan here.

Is there a trial of QB Online for students?

There’s a student trial designed to help students learn how to use the software and grow familiar with the features available in the platform. The account is free to use for 12 months.

Can I access QB Online accounting software on my mobile phone or tablet?

QB Online can be accessed from any web enabled mobile device with a web browser. The experience is optimised on any iOS device (iPad, iPhone or iPod Touch) and Android tablet or Smartphone with the QB online app.

Can I access QB Online offline?

You will need an internet connection to access QB online.

Do I need to Download QB Accounting Software?

There is no need to download QB Online because it is connected to the cloud, which means you can access it from any device with an internet connection. You can download the QB online mobile app from the Google Play Store or Apple App Store.

Can my accountant access my account?

Absolutely. Since your accounting system is connected to the cloud, they can use their own login to access reports like the general ledger, balance sheet, or cash flow statement whenever they need.

How does QB work for small businesses?

QuickBooks small business accounting software is an online accounting software that helps you maintain your book of accounts online from multiple devices. It is based securely in the cloud and allows your employees to access your business’ financial data anywhere, anytime.

QuickBooks is easy to use and helps automate accounting tasks such as bookkeeping, invoicing, time tracking, expense tracking, inventory tracking with increased accuracy. It allows you to connect to your business apps and create reports to gain business insights to make smarter financial decisions for your small business.

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